- Using Claim online is not suitable for all claims. If anyone has been injured or if there are dangers at the scene call 000. If you need immediate assistance to secure your belongings, please call us on 13 50 50.
- Claim online is only for holders of eligible Apia policies. Claim online is not available for the following claim types: Third Party Property Damage (all vehicle types), Boat, Travel, Funeral, Injury and Compulsory Third Party (CTP).
When you lodge a claim with Bingle, you must pay the excess upfront. We'll refund the excess in full if we determine that you're not at fault and we've identified the responsible party based on the information you've provided.
If you have an accident that isn't your fault, you may wish to lodge a claim with the responsible party's insurer for damage to your car - if you do this, you won't have to pay the excess to lodge a claim with us.