Claim Online

Claiming online is easy

Apia - Claim Online is an easy way to make a claim on most insurance policies at your own time and pace.

Get Started with your claim

The postcode of the postal address listed on the policy.

Apia Policy number
Please enter your 9 digit policy number including the three letter prefix. Note that Claim online is only for holders of eligible Apia insurance policies.

The date the event took place

I agree with Apia's Online Terms & Privacy Statement

  • Home & Contents
  • Comprehensive Car
  • Landlord
  • Comprehensive Motorcycle
  • Caravan

For all other policy claims, please call us anytime 13 50 50

Please note:

  1. Using Claim online is not suitable for all claims. If anyone has been injured or if there are dangers at the scene call 000. If you need immediate assistance to secure your belongings, please call us on 13 50 50.
  2. Claim online is only for holders of eligible Apia policies. Claim online is not available for the following claim types: Third Party Property Damage (all vehicle types), Boat, Travel, Funeral, Injury and Compulsory Third Party (CTP).